Thanks for asking! Understanding the warranty is key.
The warranty for the Medline Upright Aluminum Rollator has two parts:
Medline (Manufacturer) Warranty:
Frame: Usually covered by a Limited Lifetime Warranty against defects.
Parts: Non-durable components (wheels, brakes, etc.) are typically covered for a shorter period, often 6 months to 1 year.
Our Company (Retailer/Supplier): We cover the initial period (e.g., 30 days) for immediate damage/defects and then facilitate the claim process with Medline afterward.
Action: Always check the warranty card included with your rollator or contact Medline directly for the most precise, current terms for your specific model.
Thanks,
The Medical Supply Pros Team.