Hi Pauline! That is fantastic! We are so pleased to hear that you have 'fallen in love' with your Medline Pistol Grip Reacher and find it simple to use and lightweight. Thank you for the high praise!
We also appreciate you asking about the tension adjustment feature. Here is a brief guide on how you can typically adjust the tension cord on the Pistol Grip Reacher yourself:
How to Adjust Cord Tension
Locate the Cord Retainer: At the end of the grip handle (opposite the claw/jaw), you should find a small cap or housing where the tension cord enters the handle. This acts as the cord retainer.
Access the Knot: Carefully slide the cap/housing back, or gently remove the retainer to expose the end of the cord, which is usually tied in a knot.
Adjust Tension:
To Increase Tension (make the jaws grip tighter): Pull the cord a small amount through the handle and retie the knot closer to the cord entrance. This shortens the functional length of the cord.
To Decrease Tension (make the jaws looser/easier to squeeze): Undo the knot, allow a small amount of cord to feed back into the handle (lengthening the functional cord), and retie the knot further from the cord entrance.
Secure the Cord: Replace the cap or slide the retainer back into place to secure the new knot location.
If you would prefer a visual guide or need more detailed instructions, please visit the product page on the Medline website.