Thank you for your honest feedback on the Medline Molded Rocker Cast Shoe. We appreciate you sharing the specific challenges you've faced with the sizing and height.
The 'rigid' design is intentional to ensure your foot remains completely immobilized for proper healing, though we understand this makes for a unique walking experience! For the long Velcro straps, many users find they can safely trim the excess once the fit is adjusted to prevent them from catching.
We also appreciate the tip about balancing the height with a slipper on your other foot; finding that 'level' stride is definitely key to comfort during recovery.
Thank you for choosing us for your recovery needs, and we wish you a speedy healing process!